D365 Operations Subject Matter Expert (SME) - APAC

Overview

APAC D365 Operations Subject Matter Expert (SME) supporting the APAC Programme Manager to deliver a D365 programme across order processing, supply chain and manufacturing/production.

What you'll do

• Support transition from legacy systems to D365 across factories and sales entities.
• Work with sites to validate global solution fit and alignment to global processes and data readiness.
• Support system implementation activities including data migration, specification and testing.
• Provide training support and Go-live support.
• Support change adoption by guiding sites from “as is” to “to be”.
• Travel occasionally to APAC sites to support them through the change.

What you'll need

• Previous deployment/user experience as a D365 SME in an operations area.
• Experience on a substantial D365 change project or upgrade (ERP project/upgrade).
• Experience in an operations management role.
• Proficient knowledge and experience of key operations processes.
• Experience managing senior internal and external stakeholders to drive decisions and resolve issues.
• Experience with D365 projects, upgrades and/or implementations.
• Ability to work in a high-pressure agile environment and drive continuous improvement.

Details

• Fixed term contract until end of 2027.
• Based in Chennai, India; reporting to the APAC Programme Manager.