DB Benefits Administrator - Pensions

Overview

Support the administration of Defined Benefit (DB) pension plans in line with plan provisions, established procedures and service-level standards, with opportunity to specialize in pension benefit calculations or pension payment operations.

What you'll do

• Perform defined benefit pension calculations for retirement, death benefits, Qualified Domestic Relations Orders (QDROs) and Required Minimum Distributions (RMDs), in accordance with plan provisions.
• Review and process pension payment-related tasks, ensuring accuracy, completeness and compliance with established procedures.
• Support pension payment processing, validation, reconciliation, corrections and exception handling across applicable trust and payment platforms.
• Review plan provisions, participant information and supporting documentation to ensure accurate benefit calculations and payment processing.
• Maintain participant records, pension data, payroll information and plan-related documentation.
• Research and resolve pension calculation, payment and participant-related inquiries received through call centers, tickets or email.
• Process participant requests using benefits administration applications within established service-level standards.
• Support pension payroll administration and coordinate participant communications and documentation.
• Collaborate with internal teams and defined benefit associates to ensure accurate and timely service delivery.
• Maintain accurate records, follow standard operating procedures (SOPs) and identify opportunities for process improvement.
• Support special projects and additional pension administration activities as required.

What you'll need

• Bachelor's degree in any discipline.
• 1–2 years of experience in pension administration, benefits administration, payroll, payment processing or a related operational function.
• Strong numerical, analytical, logical and problem-solving skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to interpret plan provisions, perform calculations or review payment-related information accurately.
• Proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Effective organizational, prioritization and time-management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of integrity and discretion when handling confidential participant and financial information.

Nice to have

• Experience in U.S. Defined Benefit pension administration.
• Hands-on experience with pension benefit calculations, including manual calculations using Excel or spreadsheets.
• Experience processing, reviewing or reconciling pension payments and pension payroll.
• Familiarity with pension administration systems, trust platforms or benefits processing applications.
• Experience researching and resolving pension calculation or payment discrepancies.
• Relevant U.S. employee benefits certification or progress toward professional examinations.