DB Senior Benefits Administrator

Overview

Calculate defined benefit pension benefits accurately under plan provisions and procedures, and support day-to-day administration of defined benefit pension plans.

What you'll do

• Calculate defined benefit pension benefits for Death, QDRO, RMD and Retirement (Early, Normal and Late).
• Research and provide accurate responses to pension calculation-related questions received from the call center.
• Review plan provisions and participant information required to complete benefit calculations.
• Review, organize, and maintain plan and participant documentation to support efficient information retrieval.
• Process and maintain participant records, payroll information, pension data, data queries, and plan-related documentation.
• Perform data-processing activities related to defined benefit plan administration.
• Use benefits administration applications to process participant requests within established service-level standards.
• Support pension payment and payroll administration activities.
• Coordinate fulfillment of participant letters and supporting documentation.
• Collaborate with defined benefit associates on day-to-day pension administration activities.
• Accurately record billable time to support correct client billing.
• Deliver accurate and timely service to clients and internal stakeholders.
• Identify opportunities to improve administrative processes.
• Follow established standard operating procedures (SOPs).
• Support special projects and additional defined benefit administration activities as assigned.
• Pursue continued professional education, including taking and passing applicable professional examinations.
• Provide responses to queries and concerns raised by the call center through tickets or email.

What you'll need

• Bachelor's degree in any discipline.
• 1–2 years of work experience.
• Strong numerical, analytical, logical, and problem-solving skills.
• Strong attention to detail and commitment to calculation and data accuracy.
• Strong verbal and written communication skills.
• Ability to interpret plan provisions and apply plan specifications accurately.
• Ability to use Microsoft Office or related software.
• Effective planning, prioritization, and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Ability to perform effectively in a fast-paced environment.
• High level of integrity and discretion when handling sensitive client and participant information.
• Exposure to performing manual calculations on a calculator, spreadsheet, or blank spreadsheet.

Nice to have

• Previous experience with defined benefit plan or pension administration.
• Experience calculating defined benefit pension benefits in accordance with plan provisions.
• Experience researching and resolving pension calculation questions or discrepancies.
• Experience supporting participant records, pension payroll, benefit calculations, or pension payments.
• Relevant certification in U.S. employee benefits.

Details

• Location: Gurugram, India.