Deployment Architect

Overview

Own the full technical deployment and enablement lifecycle for Hightouch customers, from discovery and onboarding through implementation and process improvement.

What you'll do

• Drive customer onboarding with account teams.
• Design scalable deployment frameworks for varied customer requirements.
• Lead technical discovery sessions and implementation workshops.
• Create technical documentation covering integrations, data models, and best practices.
• Develop implementation plans that support sustainable, timely deployments.
• Resolve technical blockers with Product and Engineering.
• Standardize and automate implementation processes.

What you'll need

• 5–10 years of experience in technical implementation, solutions architecture, or similar enterprise software roles.
• Hands-on experience with data integration, APIs, and enterprise architecture.
• Experience managing complex technical implementations and stakeholder communication.
• Experience creating scalable implementation processes.
• Technical project management experience across multiple concurrent implementations.
• Strong presentation and facilitation skills.
• Bachelor's degree or equivalent experience.

Nice to have

• Experience with data warehouses, ETL processes, and marketing technology.

Details

• Remote role in North America.
• Salary: $140,000–$180,000 USD per year.