Deployment Architect - Email & SMS / Messaging

Overview

Own enterprise Email and SMS customer deployments and migrations from technical discovery through production launch. Advise customers on messaging architecture, implementation risks, and scalable deployment practices.

What you'll do

• Lead technical discovery and implementation workshops.
• Design messaging architecture across integrations, data flows, APIs, account structure, and channel configuration.
• Develop migration plans for existing ESP and messaging infrastructure.
• Drive configuration, integration, testing, validation, cutover, and launch readiness.
• Lead SMS sender setup, registration, consent flows, and provisioning activities.
• Partner with Deliverability Specialists on authentication, domain and IP strategy, warm-up, and reputation.
• Build deployment frameworks, documentation, tooling, and best practices.

What you'll need

• 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role.
• Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms.
• Technical knowledge of APIs, webhooks, data integrations, authentication, and enterprise architecture.
• Understanding of sending domains and IPs, subscriber data, consent management, and messaging types.
• Experience with SMS provisioning, including 10DLC, toll-free or short code registration, and carrier requirements.
• Ability to lead complex enterprise implementations across technical teams and business stakeholders.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Experience with Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or similar platforms.

Details

• Remote in North America.
• Salary: $140,000–$180,000 USD per year.