Developer Engagement Team (Contract)

Overview

Contract role on Roblox's Developer Engagement Team, acting as a link between Roblox and its developer community.

What you'll do

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.

What you'll need

• Strong verbal and written communication skills.
• Demonstrates endless patience and a positive attitude.
• Capable of managing time effectively.
• In-depth understanding of Roblox and the Roblox community.
• Solid knowledge of the technical aspects of Roblox Studio.
• Experience developing on Roblox and/or other creation platforms.

Details

• Contract position.
• 40 hours per week, working Saturday to Wednesday, plus on-call availability throughout the week.
• Remote.
• For roles based at the San Mateo, CA headquarters: starting base pay of $20 to $25 USD per hour.
• For US-based roles only: the Company may not be able to employ candidates who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.