Director, Facilities Manager

Overview

Lead the onsite integrated facilities management team for a high-volume client account in Bengaluru, delivering client satisfaction, strategic planning, risk management and team leadership.

What you'll do

• Manage the onsite team and provide consistent leadership and coordination toward country and regional initiatives and deliverables, with the support of your Hub Lead.
• Work closely with the client's facilities management team and be the main point of contact for outstanding service.
• Ensure success of all facilities management services, including operations, events coordination, building and technical services, risk mitigation, financial management, and team and vendor performance.
• Prepare business strategies for your country and ensure their success, with a focus on data integrity and timely delivery against targets.
• Forecast and project accurately against exponential growth on the high-volume client account.
• Understand the client's current needs and anticipate future requirements.
• Make key decisions in the procurement and management of vendors and services.
• Implement and manage workplace safety procedures and risk management programs.
• Ensure the team follows escalation and incident reporting procedures and complies with relevant policies and guidelines.
• Monitor adherence to policies, procedures, applicable laws, health and safety standards, and environmental regulations.
• Guide and support the team during standard operations as well as power shutdowns, evacuations, space planning, moves and vendor management.
• Instill a risk-conscious culture within the team and maintain regular updates and reporting per applicable procedures.
• Lead by example, set objectives and measurable goals, and mentor team members.

What you'll need

• At least [ XXX ] years of relevant experience in facility or property management.
• Experience in a fast-paced and high-volume MNC environment (preferred within this context).
• Skill in relationship management, with strong analytical and presentation skills and financial acumen.
• Goal-oriented, with the ability and confidence to make tough decisions to resolve problems or improve operations.
• Proven track record of flawless execution against regional goals while following company standards and procedures.
• Ability to lead from the front and support the team in achieving all targets.
• Ability to manage team members remotely and effectively.
• Ability to convey vision, strategy and plans to the client and motivate the team to achieve results.
• Ability to manage and negotiate with vendors and act on client feedback.

Nice to have

• Experience managing over/approx XXX team members.

Details

• On-site, Bengaluru, KA.
• Scheduled weekly hours: 48.
• Job tags: Legal Compliance.