Director, Program Management & Governance

Overview

Director to run day-to-day operations and governance for the OGO function, oversee program delivery and governance, and lead a global team including managers outside direct reporting lines.

What you'll do

• Run day-to-day operations and governance for OGO, including the operating rhythm and cross-capability coordination.
• Represent the Global Head in project and program level meetings and make decisions within agreed authority.
• Keep the Global Head informed through regular briefings and early escalation of risks, issues, and decisions, with no surprises.
• Work with Capability Leads to ensure visibility across all that is happening within OGO and provide relevant updates and reporting to leadership.
• Oversee program delivery, governance and program reporting across all OGO Capability Clusters.
• Understand strategic priorities, issues, and changes, and use that context to keep projects and programs on track.
• Monitor and review the progress and quality of project and program deliverables.
• Ensure governance is designed, documented, and consistently followed in the project and program lifecycle, including resource assignment, management, and delivery.
• Oversee design, build, and deployment of the OGO Governance Program, covering the foundation, centralization, and a light-touch internal audit process.
• Define the scope, cadence, and escalation path for internal audit reviews as defined through the program.
• Be accountable for overall maintenance, alignment and content of the Governance Program documentation (Governance Lead is responsible).
• Ensure regular governance of the JBS operating model, frameworks, and data reporting.
• Work with Capability Leads to define, or confirm, OGO metrics and commitments, with consistent definitions across all capabilities.
• Establish tracking cadence and ownership, and ensure all metrics are defined and tracked across every capability.
• Produce executive-level reporting for the Global Head and senior leaders in Excel and PowerPoint, with clear trends, risks, and decisions needed.
• Lead a global team of skilled professionals with specific roles.
• Manage leaders and managers outside of direct reporting relationships to ensure stable governance and consistent operational enablement.
• Shape the team's ways of working, assign resources to align with optimal outcomes, and develop a clear strategy for the team.
• Ensure individuals remain on track to achieve team and individual goals.

What you'll need

• 13-15 years of experience in business operations, program management, governance, or similar.
• Bachelor's degree in a related field required.
• Experience in internal audit, controls, risk, or compliance.
• Proven experience developing metrics and governance programs across teams.
• Proven experience leading teams across multiple geographies.
• Relevant experience with Operations or Global Business Services.
• Relevant experience with AI tools and programs.
• Advanced Microsoft Office product knowledge of Excel, Word, PowerPoint, Teams, and Outlook required.

Nice to have

• Project Management certification (PMP) preferred; if held, must be in good standing.
• CIA or similar is a plus.

Details

• Location: On-site, Gurugram, HR.
• Scheduled weekly hours: 40.