Director, Solutions Architect

Overview

Director of Solutions Architects for Vercel’s Field Engineering team. Lead a regional pre- and post-sales Solutions Architecture team supporting startups sales across the Americas, and partner with sales leadership to win and expand accounts.

What you'll do

• Lead, develop, and manage the AMER Startups SA team, including training, career development, and compensation.
• Ensure technical excellence across the pre-sales cycle.
• Provide hands-on support for key accounts as needed, including presentations, architecture reviews, and migration plans.
• Oversee and coach SA engagement on strategic accounts and critical deals.
• Partner with engineering to provide product feedback from the field.
• Track and report SA performance to Sales and Field Engineering leadership quarterly.

What you'll need

• 10+ years of experience in Solutions Engineering, Sales Engineering, or similar technical pre-sales roles.
• At least 5 years in a formal leadership position.
• Background in web technologies including JavaScript, React, Next.js, Node.js, APIs, and cloud infrastructure.
• Proven ability to lead, coach, and scale technical teams in a high-growth environment.
• Demonstrated success working with enterprise and commercial customers across diverse industries.
• Strong understanding of CI/CD, DevOps, and frontend frameworks.
• Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Nice to have

• Experience working with Vercel, Next.js, or similar frontend frameworks.
• Led SA teams at a high-growth developer tool or cloud infrastructure company.
• Expertise in developer tooling, edge computing, or performance optimization.
• Comfort presenting at conferences, webinars, or large-scale customer events.

Details

• Reporting line: VP of Field Engineering.
• Hybrid role based in San Francisco, Austin, or New York with a required 3 days per week in office.