Duty Engineer

Overview

Duty Engineer role at JLL responsible for preventive maintenance and engineering operations at a client site, managing M&E technicians and supporting facility, contract and procurement management for technical services to Accenture.

What you'll do

• Manage and control all critical spares for all installations as per manufacturer recommendations and inventory.
• Coordinate with AEM to collate all R&M requirements on a quarterly basis.
• Follow up on assigned POs and work completion until invoice submission.
• Carry out all engineering and operational procedures and ensure proper functioning of electrical systems, HVAC, PACs, water, plumbing and sanitary systems, elevators/lifts and cafeteria equipment.
• Liaise with vendors for maintenance and service practices of M&E contractors in line with manufacturer recommendations.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and Accenture.
• Inspect log books, history cards, checklists, escalation charts, OCP and PPM schedules daily.
• Guide technical staff to attend and close all F&S technical issues in the facility.
• Adhere to the 52-week annual M&E maintenance schedule and maintain consistency on agreed SLA and KPI targets.
• Participate in emergency evacuation procedures and manage health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Ensure proper usage and functioning of e-fit facility tools (IMT, VMT, Sites Ops modules, Site Inspection Tool).
• Ensure all PM work orders in the 360 facility tool are closed and escalate deviations.
• Track and close builder-related queries in QMS monthly.
• Conduct M&E onboarding and back-to-basics process; ensure mandatory trainings are conducted and attendance tracked.
• Coordinate execution of IC request works without escalations; conduct interviews for M&E new joiners.
• Ensure 100% usage of the online work permit tool and upload incidents to the incident tool.
• Conduct central store audit, BMS store audit and BMS audit monthly; conduct facility walk-arounds per the walk-around map and guide.
• Coordinate with the DM team on issues needing help and with the Events team for important and VIP client visits.
• Close Seibel tickets on time and analyse repeated complaints weekly, highlighting them to the CE.
• Support all client and internal/external audits and ensure functionality of all technology tools in the facility.
• Prepare and maintain daily, weekly, monthly, quarterly, half-yearly and yearly engineering records and update log books, history cards, equipment details, service reports and incident reports daily.
• Prepare daily, weekly and monthly reports including DSR/walk-around guide, SLA report, engineering report, weekly R&M tracker, MMR, fortnightly central store SIH report, energy report, IIEE report, major works report, equipment status report, LCD projector report, statutory compliance report.
• Follow the escalation matrix during any incident.

What you'll need

• B.E or Diploma in Electrical or Mechanical engineering.
• 1 to 2 years of overall experience.
• 0 to 1 year of experience in the Hotel, IT and Manufacturing industries.
• Technical skills: M&E related equipment, MS Office and mail communication.
• Generic skills: communication and interpersonal skills.
• Behaviours: teamwork, learning attitude and positive thinking.

Details

• Full-time role, on-site in Gurugram, Haryana.
• Scheduled weekly hours: 48.
• Reports to Asst. Manager Engineering / Chief Engineer; manages 10 M&E technicians.
• Job grade: Executive / Senior Executive – Engineering.