Engineering Manager

Overview

Lead the globally distributed Observability team within Production Engineering. The team builds and operates metrics, logging, alerting, and capacity planning platforms for GitLab's production environments.

What you'll do

• Lead, hire, onboard, and develop a distributed engineering team.
• Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams.
• Own the reliability, scalability, and cost of observability platforms.
• Improve telemetry, alerting, SLOs, error budgets, and self-service instrumentation.
• Guide decisions on time-series storage, metrics, log pipelines, and distributed tracing.
• Coordinate high-severity incident response through the IMOC rotation.
• Use AI tools and agents to support engineering workflows and incident triage.

What you'll need

• Experience leading an observability, platform engineering, or site reliability engineering team at scale.
• Experience supporting people in a distributed, asynchronous environment.
• Knowledge of Prometheus, long-term storage, logging platforms, and alerting design.
• Experience using SLOs, error budgets, and capacity forecasts.
• Experience operating a large software-as-a-service platform.
• Experience improving production on-call rotations and coordinating incidents.
• Experience using AI tools or agents in engineering or management work.

Details

• Location: Bangalore, India.
• Work mode: Remote.
• Employment type: Full-time.