Engineering-Vmware and compute

Overview

Hybrid engineering role supporting VMware and compute operations for enterprise managed services.

What you'll do

• Resolve customer issues via telephone, email, or remote sessions.
• Identify and escalate issues to vendors in line with process guidelines.
• Collaborate with other technology teams to diagnose and isolate complex infrastructure issues.
• Maintain case documentation, SLA timeframes, and operational metrics.
• Handle problem management, post-incident reviews, and RCA.

What you'll need

• Bachelor’s degree in Engineering (or equivalent).
• Minimum 5-7 years of relevant experience in an enterprise managed service environment.
• Admin, operate, and manage vSphere/vSphere Datacenter, including ESXi and vCenter upgrades.
• Experience with ESXi command line interface and vCenter HA/DRS/cluster features.
• Familiarity with ITIL processes (Incident, Change, Problem Management).
• Certifications on VMware/HPE tracks like VMware VCP, and/or ITIL as an added advantage.

Details

• Hybrid: work on average 2 days per week from an HPE office.
• Location: Bengaluru, Karnataka, India.