Overview
Enterprise Sales Engineer partnering with Sales to lead technical evaluations, deliver demos, and help customers adopt Datadog from discovery to successful outcomes.
What you'll do
- Own the sales process in partnership with Account Executives by shaping the technical strategy across opportunities.
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then map needs to tailored Datadog solutions.
- Deliver product demos, technical presentations, and workshops connecting platform capabilities to customer outcomes.
- Project manage technical evaluations (POVs) end-to-end including scoping, requirements, success criteria, and project planning.
- Identify and cultivate technical champions within customer accounts to drive internal consensus and adoption.
- Participate in structured product and engineering field feedback sessions as the technical voice of the customer.
- Ensure activity, deal progress, and customer interactions are documented and kept up to date in related systems.
- Collaborate with Product, Support, and GTM teams to address customer needs and resolve technical blockers.
What you'll need
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role in an enterprise environment.
- Experience navigating multi-stakeholder environments and adapting communication for technical, business, and executive audiences.
- Background in public cloud (AWS, Azure, GCP) and Kubernetes.
- Background in APM/tracing, security, developer experience, and observability.
- Strong communication skills to explain technical concepts to a range of audiences.
- Consultative problem-solving and customer engagement approach.
- Ability to manage multiple opportunities and priorities in a fast-paced environment.
- Willingness to travel as needed for customer engagements.
- Growth mindset embracing change and AI tools.
Details
- Location indicated by title: UK.
- Work mode indicated: #LI-Remote.
Read the full description and apply on the company’s own careers page.