Sales Engineer, EMEA

Overview

Sales Engineer, EMEA to lead Socket’s growth in Europe in a hybrid role covering both pre-sales technical work and post-sale customer success ownership.

What you'll do

• Lead technical discussions and product demos tailored to prospect needs.
• Design and execute proofs of concept (POCs) for prospect evaluation.
• Address technical objections, troubleshoot issues, and build customer confidence.
• Own success and growth for assigned European enterprise accounts.
• Create and execute customer success plans with clear KPIs.
• Conduct quarterly business reviews and renewal discussions.
• Collaborate with Sales, Product, Engineering, and CS to understand customer needs.

What you'll need

• 5+ years in pre-sales technical roles with enterprise customers.
• 2+ years of experience in customer success, account management, or post-sale technical roles.
• Experience in security, developer tools, or SaaS environments.
• Hands-on technical background in software engineering, data science, or equivalent.
• Familiarity with package managers (at least npm or PyPI) and JS/Python ecosystems.
• Ability to read/write basic scripts in Python, JS, or Go.
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) and RESTful API integrations.

Details

• Location: United Kingdom.
• Work mode: hybrid.