Overview
Sales Engineer, EMEA to lead Socket’s growth in Europe in a hybrid role covering both pre-sales technical work and post-sale customer success ownership.
What you'll do
- Lead technical discussions and product demos tailored to prospect needs.
- Design and execute proofs of concept (POCs) for prospect evaluation.
- Address technical objections, troubleshoot issues, and build customer confidence.
- Own success and growth for assigned European enterprise accounts.
- Create and execute customer success plans with clear KPIs.
- Conduct quarterly business reviews and renewal discussions.
- Collaborate with Sales, Product, Engineering, and CS to understand customer needs.
What you'll need
- 5+ years in pre-sales technical roles with enterprise customers.
- 2+ years of experience in customer success, account management, or post-sale technical roles.
- Experience in security, developer tools, or SaaS environments.
- Hands-on technical background in software engineering, data science, or equivalent.
- Familiarity with package managers (at least npm or PyPI) and JS/Python ecosystems.
- Ability to read/write basic scripts in Python, JS, or Go.
- Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) and RESTful API integrations.
Details
- Location: United Kingdom.
- Work mode: hybrid.
Read the full description and apply on the company’s own careers page.
