Enterprise Solutions Engineer

Overview

Enterprise Solutions Engineer partners with Enterprise Account Executives to provide technical insights, run demos, and support enterprise sales cycles for Cresta.

What you'll do

• Qualify new sales opportunities by translating customer requirements into Cresta technical requirements.
• Collaborate with Enterprise Account Executives to discover prospects’ situations and challenges.
• Lead discovery calls with prospective customers and cross-functional internal teams.
• Build and deliver product demos and conduct technical validation activities such as proof-of-concepts and pilots.
• Support the business case by translating use cases into technical solutions and ROI proposals.
• Act as a liaison between sales, the customer, and Cresta’s technical teams.

What you'll need

• 4+ years of experience in customer-facing roles.
• 3–5 years in a technical pre-sales capacity supporting large enterprise sales cycles.
• Hands-on expertise with Conversational AI and CCaaS platforms.
• Experience with Salesforce.com, contact center infrastructure, and enterprise SaaS environments.
• Ability to prepare presentations/demos meticulously for prospects.

Nice to have

• 2+ years of AI sales engineering experience.
• Experience in a high-growth startup environment.

Details

• Location: United States (Remote).