ER & Policies Specialist

Overview

Employee Relations & Policies (L9) specialist responsible for independently managing complex ER matters and providing policy and ER advisory to senior stakeholders.

What you'll do

• Independently manage complex and sensitive employee relations cases.
• Lead end-to-end investigations, including fact finding, interviews, documentation, and recommendations.
• Handle sensitive cases involving mental health issues, police matters, and court proceedings.
• Recommend and execute appropriate disciplinary actions, including warnings and terminations.
• Provide expert interpretation of HR policies, Code of Business Ethics, and internal governance standards.
• Proactively identify ER trends, risks, and systemic issues and escalate potential litigation to Legal.

What you'll need

• Typically 6-7 years of HR/ER experience with hands-on ER exposure.
• Experience managing investigations and senior-stakeholder cases.
• Solid understanding of employment law principles and internal compliance.
• Experience with risk assessment, mitigation, and documentation/case articulation.
• Emotional intelligence and active listening for sensitive or distressing scenarios.
• Ability to assess behavior, motivation, and situational context.

Details

• Location: Gurugram.