Facility Executive-Soft Services

Overview

Facility Executive for soft services at JLL's Cyber City, Gurugram site, acting as the on-site point of contact for stakeholders and clients during shift and reporting to the AFM/Facilities Manager.

What you'll do

• Support the Facility Management team operationally and administratively.
• Administer SOPs for soft services and ensure timely reporting.
• Conduct site audits, floor walks, and track defect closures.
• Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
• Oversee consumables stock, inventory, and vendor coordination.
• Handle billing, invoicing, and liaison with the client finance team.
• Coordinate boardroom bookings and VIP/client visit arrangements.
• Conduct facility rounds and coordinate with Housekeeping, Security, and Maintenance.
• Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
• Maintain logbooks and ensure daily FM sign-off.
• Handle site rounds, helpdesk calls, HK and M&E briefings, and daily reporting.

What you'll need

• Graduation (mandatory).
• Minimum 2 years of experience in facilities, property management, hospitality, or related field.
• Knowledge of H&S regulations, vendor management, and basic M&E/BMS systems.
• Strong communication, people management, and budgeting skills.
• Detail-oriented, adaptable, and a strong team player.

Details

• Location: Cyber City, Gurugram (on-site).
• Shifts: 11:00 AM to 8:00 PM and 1:00 PM to 10:00 PM.
• Work schedule: 6 days per week; scheduled weekly hours 48.
• No cab facility.