Facility Manager - Soft Services

Overview

JLL is seeking an experienced Facility Manager to oversee end-to-end facility operations, ensuring service delivery, operational excellence, compliance, and client satisfaction across hard and soft services, vendor performance, workplace experience, and site operations.

What you'll do

• Manage overall facility operations, including soft services, hard services, security, and workplace experience.
• Lead facility teams and vendor partners to ensure seamless service delivery.
• Ensure compliance with EHS, statutory, and regulatory requirements.
• Oversee preventive maintenance programs and asset management activities.
• Drive operational efficiency, cost optimization, and budget management.
• Monitor vendor performance against agreed SLAs and KPIs.
• Build and maintain strong relationships with clients and stakeholders.
• Handle escalations, risk mitigation, and business continuity requirements.
• Ensure timely reporting, audits, and documentation of facility operations.
• Support client visits, events, and workplace initiatives.

What you'll need

• Graduate/Postgraduate in Facilities Management, Engineering, Hospitality, or a related field.
• 6-10 years of experience in facilities management, corporate real estate, or integrated facility management.
• Strong knowledge of hard and soft services operations.
• Experience in vendor management, budgeting, and stakeholder management.
• Proficiency in MS Office and reporting tools.
• Excellent communication, leadership, and problem-solving skills.

Nice to have

• Client-focused mindset with strong relationship management abilities.
• Experience managing large corporate sites.
• Knowledge of workplace safety and compliance standards.

Details

• Location: On-site, Hyderabad, TS.
• Scheduled weekly hours: 48.