Field Service Engineer, Delhi

Overview

Field Service Engineer (Delhi) supporting Radiometer’s customer base in the region. Remote role focused on daily service, frontline technical troubleshooting, and service/sales support.

What you'll do

• Handle daily service and support for the existing customer base.
• Support sales & service growth and customer happiness.
• Drive service revenue targets and ensure contract retention and warranty conversion.
• Resolve customer problems through technical expertise and troubleshooting.
• Attend breakdown calls, request parts, and close transactions under warranty or chargeable basis.
• Complete on-site installation, preventive maintenance, product demonstrations, and customer training.
• Update service reports in CRM and generate service leads for the sales team.

What you'll need

• 3+ years of field service experience.
• Education: Diploma/Engineering in Electronics, Instrumentation, and/or Bio-Medical (preferred).
• Ability to travel 50%.
• Valid driver’s license with an acceptable driving record.
• Ability to lift, move, or carry equipment.

Details

• Position is part of the Service team located in Delhi and will be working remotely.
• Location source is “IND - Remote”.