Field Service Engineer

Overview

Field Service Engineer responsible for installation and on-site service support of Nordson Matrix AXI equipment for customers.

What you'll do

• Manage customer relationships for the assigned customers.
• Provide service and application support within the assigned territory.
• Perform installation, maintenance, repair, troubleshooting, and field modifications.
• Plan and schedule servicing work in advance to avoid factory output impact.
• Carry out preventative maintenance activities and ensure required parts are planned.
• Maintain service logs/records, daily communications, and submit detailed daily reports.
• Maintain tools and test equipment and ensure proper calibration.

What you'll need

• Bachelor’s degree in engineering (Electronics preferred; Electrical or Instrumentation also considered).
• 0–3 years experience in installation and customer support of high value capital equipment.
• At least 1 year of the above experience in the Southern part of India.
• Ability to understand pneumatic, electric, electronics, and control systems.
• Ability to read and understand engineering drawings.
• Willingness to travel if required; ability to learn new skills.
• Ability to work on a shift basis.

Details

• Based in Chennai, India with 100% field work.