Engineer II Field service-LC

Overview

Engineer II Field Service will provide installation, maintenance, troubleshooting, and qualification support for HPLC/UHPLC systems at customer sites.

What you'll do

• Install, commission, maintain, and repair HPLC/UHPLC systems at customer locations.
• Perform preventive maintenance and troubleshooting on instrument hardware and performance.
• Diagnose issues across pumps, autosamplers, injectors, detectors, fluidics, electronics, and system communication.
• Verify instrument performance and support IQ/OQ/qualification activities as applicable.
• Respond to customer service calls and resolve issues with minimum instrument downtime.
• Provide technical guidance on instrument operation, routine maintenance, and HPLC best practices.
• Complete service reports and required documentation and coordinate with internal teams for complex needs.

What you'll need

• 3–6 years of hands-on field service experience with HPLC/UHPLC or similar analytical instrumentation.
• Bachelor’s degree or Diploma in a related discipline (Instrumentation, Electronics, Electrical Engineering, Chemistry, Analytical Chemistry, or similar).
• Good understanding of HPLC principles, fluidics, electronics, and instrument troubleshooting.
• Ability to independently handle field service calls and technical escalations.
• Strong troubleshooting and problem-solving skills.
• Good documentation and time-management skills.
• Willingness to travel extensively within the assigned territory.

Details

• Work schedule: Mon–Fri.
• Location: Bengaluru, India.