Field Service Engineer – Diagnostic Imaging (Vascular, Surgery Xray & Mammography ), Scotland

Overview

Field Service Engineer responsible for the installation, maintenance and repair of diagnostic imaging equipment across Scotland, ideally based in Central Scotland, with flexibility to support wider UK requirements.

What you'll do

• Perform installation, maintenance, and repair of all Xray systems across Scotland, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Attend international training courses as required.

What you'll need

• HNC (or equivalent) in Engineering or a related technical discipline.
• Field service experience (medical imaging experience advantageous but not essential – full training provided).
• Strong communication and interpersonal skills.
• Self-motivated, organised, and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
• Full UK driving licence.
• Fluent in English.

Nice to have

• Experience with additional medical imaging modalities.
• Knowledge of DICOM and IT/network troubleshooting.
• Familiarity with CRM systems.
• Project management experience.

Details

• Travel approximately 35–40% of the time, with occasional overnight stays.
• Be flexible to support overtime, short-notice callouts, and weekend shifts. Compulsory (1 in every 4 weekends).
• Relocation assistance: not provided.