Field Service Engineer (UK/Cambridge, Essex, Bedfordshire, Hertfordshire,Buckinghamshire)

Overview

Field Service Engineer for Leica Biosystems visiting customers to perform preventative maintenance, repairs, fault analysis, and installation of medical devices. Reports to the Field Service Team Leader and is part of the UK&I Team.

What you'll do

• Carry out on site installation and maintenance of various Histopathology and ancillary equipment.
• Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Spares Stock management and other service documentation.
• Work closely with Field Support Team to ensure all customers are provided with an industry leading professional after sales Service within the KPI's set by Service Management.

What you'll need

• Educated in a Mechanical, Electronic or Electrical or Biomedical qualification subject or job-related experience related to the role.
• Demonstrate technical ability in mechanical strip down of assemblies and a willingness to learn complex mechanical and electrically controlled medical devices.
• Proficient in Microsoft Office and computer literate with CRM tools such as SFDC/ Field Service.
• Ability to travel, with 80% of time to be spent in the field including overnight stays when required.
• Must have a valid driver's license with an acceptable driving record.
• Ability to lift and move up to 20kg safely.

Nice to have

• Experience in field service or a related role such as laboratory technician with a vocational qualification.

Details

• Location: UK, covering Cambridge, Essex, Bedfordshire, Hertfordshire and Buckinghamshire.
• Fully remote; eligible for a remote work arrangement working from home.
• Travel: 80% of time in the field, including overnight stays when required.