Finance Operations Associate

Overview

Own day-to-day payments operations and the reconciliation lifecycle across a multi-entity, multi-currency structure spanning India (DTA), GIFT City IFSC, and the US.

What you'll do

• Manage end-to-end reconciliation across payment rails for collections, payouts, and internal treasury transfers.
• Track and reconcile inbound/outbound transactions, ensuring accuracy of merchant settlements.
• Coordinate with banking partners and payment aggregators on settlement queries, failed transactions, chargebacks, and exception handling.
• Monitor daily float positions and flag discrepancies to the VP Finance in real time.
• Perform daily, weekly, and monthly reconciliation of payment gateway records against bank statements, ledger entries, and internal system logs.
• Identify and investigate breaks, suspense items, and unmatched entries; drive resolution with product/engineering teams.
• Build and maintain reconciliation trackers, MIS dashboards, and exception reports.
• Support month-end and quarter-end close processes by ensuring all payment-related entries are reconciled and booked accurately.
• Prepare monthly reconciliation for escrow accounts and reconcile book balances with actual balances.
• Document SOPs for reconciliation workflows, escalation matrices, and exception-handling procedures.
• Identify opportunities to automate manual reconciliation tasks; work with engineering to define requirements for recon tooling.
• Contribute to the design and testing of internal ledger/reconciliation systems as the platform scales.
• Ensure payment operations comply with RBI, IFSCA, and FEMA guidelines applicable to cross-border transactions.
• Assist in preparing regulatory returns and audit schedules related to payment flows and foreign exchange transactions.
• Support internal and external audit queries with transaction trails and supporting documentation.

What you'll need

• 1–3 years of experience in payments operations, reconciliation, or fintech finance ops.
• Strong understanding of payment rails: UPI, IMPS, NEFT/RTGS, SWIFT, card networks.
• Hands-on experience with bank reconciliation, escrow matching, and settlement processes.
• Proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, conditional formatting at minimum).
• Attention to detail and comfort working with large volumes of transactional data.
• CA Inter / CMA Inter / B.Com / BBA Finance or equivalent qualification.

Nice to have

• SQL basics.
• Prior experience at a payments company, neobank, or cross-border fintech.
• Familiarity with multi-currency accounting and FX reconciliation.
• Working knowledge of FEMA/IFSCA/RBI reporting requirements for authorized dealers or payment aggregators.

Details

• Location: Mumbai.