Overview
Entry-level Ops Support Specialist 4 role providing day-to-day operations support, including process case creation, backup attachment and financial research, in line with Citi operations support infrastructure and processes.
What you'll do
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
- Appropriately assess risk when business decisions are made, with particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
- Drive compliance with applicable laws, rules and regulations and adhere to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
- Escalate, manage and report control issues with transparency
What you'll need
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
- Demonstrated analytical skills and mathematical knowledge
- Consistently demonstrates clear and concise written and verbal communication skills
- Willing to work in night shift
- Education: Graduation / Post graduation
Details
- Location: Pune, Maharashtra, India
- Employment type: Full time
- Job family: Operations Support (Operations - Core)
- Night shift work required
Read the full description and apply on the company’s own careers page.