Forward Deployment Engineer

Overview

As a Forward Deployed Engineer, you will bridge business opportunity and technical execution through software engineering, solution design and business problem solving. You will work with operational teams, technology teams and AI vendors across the lifecycle of AI delivery, from understanding business processes and evaluating opportunities through solution deployment, adoption and continuous improvement.

What you'll do

• Partner with business leaders and operational teams to understand workflows, challenges and improvement opportunities.
• Partner with Technology and Transformation teams to accelerate AI enablement.
• Apply AI, automation and workflow technologies to improve business outcomes.
• Translate business requirements into practical technical solutions.
• Support the development of business cases and implementation plans.
• Design, build and deploy AI-enabled applications, workflows and automation solutions.
• Develop integrations between AI platforms, enterprise systems and business applications.
• Build APIs, services and lightweight applications to support operational use cases.
• Rapidly prototype and test new solutions before scaling successful implementations.
• Ensure solutions meet appropriate standards for security, resilience and maintainability.
• Work alongside AI vendors and technology partners to evaluate and deploy new capabilities.
• Support proof-of-concepts, pilots and production implementations.
• Contribute to AI evaluations, testing and performance measurement activities.
• Help establish repeatable patterns and standards for AI delivery across the organization.
• Work directly with end users to improve solution effectiveness and usability.
• Monitor adoption, performance and business outcomes.
• Identify opportunities to optimize deployed solutions.
• Support process redesign and change adoption activities where required.
• Deliver AI-enabled solutions that create measurable business value.
• Improve operational efficiency and colleague productivity.
• Accelerate adoption of AI across business functions.
• Establish trusted partnerships across operations, technology and business teams.
• Contribute reusable assets and delivery patterns that support enterprise-wide AI adoption.

What you'll need

• Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
• 15+ years of experience in software engineering, solution engineering, implementation consulting or a related technical role.
• Minimum 5+ years of experience on AI-specific projects.
• Experience developing AI-enabled applications and workflows.
• Experience supporting AI evaluation, testing and performance measurement.
• Experience with AI agent orchestration and human-in-the-loop workflows.
• Experience with enterprise knowledge retrieval, semantic search and unstructured data.
• Experience working with structured and unstructured data pipelines.
• Experience within financial services, pensions, insurance or other regulated industries.
• Experience with workflow automation and process orchestration platforms.
• Experience designing and delivering production-grade software solutions.
• Experience working directly with business stakeholders to solve operational challenges.
• Strong communication and stakeholder management skills.

Details

• Location: Gurgaon, India.