Front Office Executive

Overview

Front Office Executive responsible for front desk customer service, visitor support, call handling, and core reception administration in Gurugram.

What you'll do

• Welcome visitors and guide them and employees through the office.
• Handle incoming and outgoing calls, including call distribution.
• Maintain and improve front office operations throughout the day.
• Display the latest magazines and newspapers at reception.
• Maintain and update records and databases (telephone registers, call tracking, client contacts).
• Support general admin and help desk tasks.
• Contribute to monthly management reports and emergency evacuation procedures.

What you'll need

• Be a graduate in any discipline.
• Have 1 to 5 years’ experience in front desk management or reception.
• Show proven experience with continuous improvement initiatives.
• Demonstrate client reporting experience.
• Be familiar with occupational safety requirements.
• Have strong computer literacy and ability to manage activities using different systems.
• Provide a strong customer service focus.
• Possess multitasking ability.

Details

• Location: On-site, Gurugram.
• Scheduled weekly hours: 48.