General Sales Manager

Overview

Lead offline sales across South and East India for Dyson's India 2 region, owning sales, P&L delivery and the leadership of channel and sales teams.

What you'll do

• Provide hands-on leadership across all offline sales channels to deliver the India 2 business plan.
• Be responsible for sales of all categories: Vacuum Cleaners, Air Purifiers, Hair Care and Lighting across the India 2 region.
• Provide leadership to sales teams managing Dyson Owned or Partner Operated (EBOs), national key accounts such as Croma and Reliance, regional key accounts, General Trade and Beauty channels.
• Manage all operational areas and activities required for sell-out delivery.
• Own customer experience and aim to deliver par excellence experience to customers.
• Be responsible for delivering the overall P&L for India 2.
• Lead and motivate a team of people, including Dyson employees and 3rd party team members, to develop and challenge them in their roles.
• Understand aspirations and motivation of employees across different channels and keep them engaged.
• Support people strategies of people development, reward and resourcing.
• Coach, develop and lead direct reports in all areas of people management activity.
• Act as a role model to demonstrate the Dyson Way and develop capability.
• Build strong partnerships with the Sales Leadership Team and other key colleagues and stakeholders.
• Work with the Marketing team to curate and execute market-relevant events to drive awareness and increase leads and footfalls across channels.
• Ensure shared goals with Customer Service to ensure we are serving our customers.
• Manage account management at regional level for India 2 national and regional key accounts.
• Manage EBO management and expansion, including mall relationships, identifying key locations for store footprint expansion, and nurturing retail partner relationships to run store operations.
• Manage and guide distributor partners for expanding and growing regional key accounts.
• Lead geographical expansion to densify quality outlet presence in South and East India, planned across Exclusive, National and Regional Key accounts, and GT channels.

What you'll need

• 15-18 years of hands-on sales experience across multiple offline channels.
• Sales experience in South and East geography (mandatory).
• Strong people leadership that builds capability and coaches team members.
• High level of communication skills, both verbal and written.
• Well-developed interpersonal and relationship skills.
• Enjoys a dynamic, fast-paced team environment; prepared to roll up sleeves.
• Must have a high growth mindset.
• Energetic, engaging and solutioning approach.
• Highest levels of integrity, honesty and excellence, with attention to detail and accuracy.

Nice to have

• Retail experience in EBOs and MBOs.
• Experience in Beauty, Luxury or consumer electronics.

Details

• Location: India - Bangalore Sales Office.
• Geographical scope: South and East India.