Overview
Senior Analyst role focused on supplier governance, KPI performance, and financial tracking for GBS Real Estate and Facilities Management (GBS REFM).
What you'll do
- Run recurring supplier governance routines including monthly reviews, QBRs, KPI scorecards, and action logs.
- Monitor supplier service delivery, financial performance, and savings using disciplined performance management.
- Prepare performance insights and executive-ready summaries for governance forums.
- Manage action plans, follow-ups, issue resolution, and performance improvement commitments.
- Support contract lifecycle activities, supplier migrations, and continuous improvement initiatives.
- Use Excel, PowerPoint, and Power BI to validate data and produce accurate, timely governance reporting.
What you'll need
- 6–10 years of experience in supplier governance, facilities management, real estate operations, outsourced services, or contract performance management.
- Direct experience managing supplier performance routines (monthly reviews, QBRs, KPI scorecards, action logs, issue escalation, performance tracking).
- Experience with contract obligations, service levels, financial baselines, savings glidepath tracking, and fee-at-risk/service-credit calculations.
- Strong analytical capability using Excel, PowerPoint, and Power BI for reporting and data validation.
- Experience coordinating diverse stakeholders and suppliers in a matrixed global environment.
- Strong written and spoken English.
- Ability to travel up to 10% and work across time zones with flexible hours.
Details
- Location: Pune Kharadi Hub.
- Work mode: Hybrid.
- Employment type: Full time (Regular).
Read the full description and apply on the company’s own careers page.
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