GTSM - Site Reliability Engineer – XDP

Overview

Support production applications and critical technology infrastructure as a Site Reliability Engineer for XDP. The role focuses on incident resolution, operational efficiency, stakeholder communication and technology risk controls.

What you'll do

• Provide rapid production support and respond to escalated user queries.
• Participate in major incident calls, identify root causes and resolve incidents.
• Resolve technical problems and escalate issues appropriately.
• Support application releases and provide occasional weekend coverage.
• Identify opportunities to improve application-support operational efficiency.
• Communicate with senior stakeholders, technology teams, compliance and project areas.

What you'll need

• 7+ years of professional experience.
• Experience with Linux/Unix commands for deployment, automation and housekeeping.
• Experience with Java applications, Oracle, SQL and MongoDB.
• Experience with at least two middleware technologies, including JBoss, Apache Tomcat or GlassFish.
• Experience with microservices, OpenShift or APIs, and AWS or Azure.
• Experience with monitoring, scheduling or CI/CD tools such as AppDynamics, ITRS, TWS, Autosys, Jenkins or GitLab.

Nice to have

• Programming skills in ML, AI/GenAI, Shell, Java or Python.
• Experience with Kafka and Kibana/eSaaS.

Details

• Location: Pune, India.
• Shift work is required.
• Occasional weekend support may be required.