HR Admin

Overview

HR Administrator supporting Greenstaff's North America (NOAM) brands from the Noida office, handling day-to-day NOAM HR administration under the direction of the US-based HR & Benefits Manager.

What you'll do

• Run the NOAM HR ticket queue: log, assign, chase and close every request, ensuring each has a named owner within one working day.
• Prepare onboarding for every new NOAM employee and clinician, including offer letter, signed role profile, new starter form and HR set-up passed to Payroll before day one.
• Prepare and check Form I-9 and run E-Verify for all workers within legal deadlines, tracking reverification dates using shared team access.
• Answer employment verification requests from lenders, landlords and agencies, and track background checks and screening before placement, escalating adverse results to the HR & Benefits Manager.
• Process benefits enrolments, changes, terminations, open enrolment and COBRA notices, answering routine questions on cards and cover and working with brokers, carriers and Payroll.
• Log every workplace injury report, notify the carrier and broker within the required timeframe, keep the claims log current, and track return to work.
• Keep evidence ready for state audits, such as Greenstaff HomeCare licensing audits, and log every agency notice including unemployment claims, passing it to the HR & Benefits Manager before its deadline.
• Keep NOAM employee files complete and up to date in the HR system, and run the leaver process including final documents, benefits end dates and return of company equipment with IT and Payroll.

What you'll need

• 3+ years in HR administration, including hands-on experience of US HR processes.
• Comfortable running a high-volume ticket queue to agreed timeframes.
• Working knowledge of Form I-9, E-Verify, background checks, W2 and 1099 engagement, and US federal and state employment requirements.
• Experience processing benefits enrolments, terminations and COBRA.
• Willingness to work 7.30 PM to 4.30 AM IST on a permanent basis.

Nice to have

• Degree-level education.
• US healthcare staffing experience.
• Workers' compensation claims experience.
• SHRM CP or PHR certification.
• State or client audit preparation experience.
• Experience with ADP, Employee Navigator, Freshservice or Cezanne.
• Healthcare staffing HR experience.

Details

• Office-based in Noida, Uttar Pradesh, working 7.30 PM to 4.30 AM IST to cover the US working day.
• Reports to the Senior HR Manager, India (line) and receives day-to-day direction from the US-based HR & Benefits Manager, North America.
• Permanent working pattern.