Sr. Specialist - HRO - Payroll & Benefits 4D

Overview

Senior specialist role leading end-to-end payroll and benefits operations for client employees in Australia and New Zealand, with oversight of compliance, governance and a multi-tier payroll team.

What you'll do

• Oversee end-to-end preparation, processing, distribution, reconciliation, and reporting of payroll for all client employees across weekly, fortnightly, and monthly cycles in Australia and New Zealand.
• Ensure accuracy and timeliness of wage calculations, payments, and deductions; validate payroll inputs (timesheets, benefits, deductions, and bonuses) and monitor adherence to company policy.
• Manage end-to-end termination processing, including final pay, Employment Termination Payments (ETPs), redundancy, leave encashments, and statutory reporting.
• Administer leave entitlements accurately (annual, personal, long service, parental, termination-related).
• Address and resolve complex payroll issues and escalations, drawing on knowledge of AU and NZ regional nuances, regulatory tasks, and country-wise deliverables.
• Ensure end-to-end compliance with Australian payroll legislation (Fair Work Act, National Employment Standards, Modern Awards, Enterprise Agreements, and applicable federal and state regulations) alongside New Zealand requirements.
• Interpret and apply Modern Awards and Enterprise Agreements accurately: classifications, overtime, penalty rates, allowances, shift loadings, public-holiday payments, and leave entitlements.
• Manage PAYG withholding, Single Touch Payroll (STP) reporting and annual finalisation, Superannuation Guarantee and SuperStream compliance, and payroll tax across states and territories.
• Monitor and implement legislative and regulatory change (Fair Work, ATO, Superannuation, Wage Theft, Payroll Tax, state obligations), and validate employee and contractor classifications to mitigate misclassification risk.
• Maintain payroll governance, internal controls, and audit processes; keep records, employee data, and payslips audit-ready; coordinate with client auditors and regulatory bodies during audits.
• Lead and mentor a multi-tier payroll organisation (managers, payroll analysts, and specialists), setting SLAs, KPIs, and quality benchmarks, allocating resources, and coaching performance.
• Manage cyclical performance reporting, internal and external, with continuous-improvement plans, and give new team members a strong onboarding experience.
• Liaise with Quality Coaches on quality-assurance monitoring and support the team on their goals and capability.
• Manage payroll systems and software, ensuring data integrity and security across all systems and processes.
• Drive automation, streamlining, and process enhancement to improve efficiency, and collaborate with client IT and HRIS teams on system upgrades and integrations.
• Partner with HR on compensation, benefits, and employee-relations matters, and communicate pay policies and procedures clearly.
• Work with Finance to reconcile payroll accounts and support budgeting and forecasting, and provide payroll insights and reports to senior leadership.
• Develop payroll policies and procedures aligned with organisational goals, and lead projects across payroll transformation, mergers and acquisitions, or expansion.
• Launch and track annual performance review cycles and leadership communications; maintain performance frameworks and competency models.
• Continuously evaluate salary structure, including benchmarking, addressing compression and legacy ranges, and maintaining salary governance documentation in alignment with Payroll.
• Coordinate vendor, procurement, and works council interactions; inform payroll and mobility teams.
• Ensure adherence to SLAs, internal controls, and SOPs; conduct regular data audits, resolve discrepancies, and ensure GDPR-compliant data processing.
• Oversee process documentation, template management, and month-end and contractual operations; identify automation opportunities to reduce manual errors.

What you'll need

• Bachelor's degree in Commerce, Economics, or Finance, or Master's degree in Business Administration or Business Analytics.
• Certified Payroll Professional (CPP) from the Chartered Institute of Payroll Professionals (CIPP), or Certified Public Accountant (CPA) from Perfekt Szolnok.
• Required skills: Data Visualization, Human Resources Operations, Lean Six Sigma (LSS), Stakeholder Management, Total Rewards Strategies.
• Advanced English proficiency (C1).

Details

• Location: 1401-G-India: Pegasus 2, Plot A 8A, Noida, UP.
• Work mode: Office.
• Job type: Regular.
• Work shift: Variable (India).