HR Specialist

Overview

HR Specialist role supporting routine HR operations, employee records, and tiered HR service delivery for Syneos Health in Gurugram.

What you'll do

• Execute routine HR transactions including onboarding, offboarding, promotions, transfers, and benefits setup.
• Maintain employee records and ensure data accuracy in HRIS systems.
• Respond to employee and manager inquiries on HR policies, pay, benefits, leaves, performance management, and company guidelines via Workday Help/ServiceNow; escalate complex issues appropriately.
• Support internal audits and ensure compliance with employment laws and company policies.
• Contribute to process documentation, SOP updates, and knowledge base documentation to drive efficiency in a tiered service delivery model.
• Collaborate with HR Centers of Excellence and other HR functions to ensure seamless service delivery.
• Manage sensitive and confidential information with discretion.
• Participate in projects and provide input from an operational perspective.
• Manage workload effectively, prioritizing based on business needs.

What you'll need

• Bachelor's degree in human resources, Business Administration, or related field.
• 3 years of experience in HR operations.
• Strong HR operations/Shared Services experience, preferably in a multinational environment.
• Hands-on experience with Workday HCM and HR ticketing tools (ServiceNow, Workday Help).
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work independently with moderate supervision.
• Demonstrates ethical behaviour and commitment to compliance.

Details

• Location: Gurgaon.