Implementation Engineer - Intern

Overview

Implementation Engineer-Intern responsible for implementing Q2’s Ebanking Solutions to align with customers’ business requirements. The role involves configuring and engineering a highly customizable product across multiple platforms for each customer.

What you'll do

• Partner with clients and internal teams to understand business requirements and direct configuration duties.
• Develop and perform quality assurance checkpoints within the team to ensure quality and timely delivery.
• Take ownership of the team’s business results by developing and leading training and execution plans.
• Monitor and impact key metrics and efficiencies.
• Problem-solve routine to complex issues.
• Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions.
• Provide Level 2 and 3 support to other team members.
• Create and implement tools that increase quality, security and productivity.
• Track status and provide updates in relation to the overall implementation process.
• Ensure that all security, availability, confidentiality and privacy policies and controls are adhered to.
• Work closely with Development and other teams to ensure client satisfaction and on-time delivery.

What you'll need

• Be pursuing a B Tech in Computer Science or IT.
• Strong MS SQL skills, including understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging.
• Operating System, Hardware configuration and Network troubleshooting skills.
• Knowledge of Python and other scripting languages.
• Strong troubleshooting, diagnostic and analytical skills.
• Attention to detail, exceptional follow-through, and the ability to prioritize, stay organized, and multi-task in a fast-paced environment.
• A relentlessly positive disposition.
• Excellent people and teamwork skills with a drive for ownership of activities and a focus on successful completion.
• The ability to remain calm, diplomatic, and cooperative under stressful conditions.
• Strong written and oral communication skills, including communication of technical concepts to non-technical individuals.
• Enterprise Software experience.
• Fluent written and oral communication in English.

Nice to have

• Packet analysis skills.
• Some knowledge of HTML.
• Data migration experience.
• VMware knowledge.
• Familiarity with iOS and Android mobile applications platforms.
• Financial Services experience is beneficial but not a requirement.

Details

• Location: Bangalore, India.
• Employment type: Internship.