Information System Specialist

Overview

The IS Specialist shapes Solution Reliability by moving the organization beyond monitoring toward intelligent, proactive and autonomous operations, using data, analytics, AI and emerging technologies to strengthen business-critical solutions.

What you'll do

• Develop AI-powered solutions, intelligent agents and data-driven capabilities that enhance solution reliability, uncover hidden system issues and identify emerging risks before business impact occurs.
• Leverage operational telemetry, incident trends, performance metrics and business data to generate actionable insights and reliability improvement opportunities.
• Drive Solution Reliability initiatives across critical business applications by improving stability, resilience, observability and operational effectiveness.
• Partner with project, application, infrastructure and architecture teams to incorporate operational readiness, automation, monitoring and support requirements into solution designs and go-live plans.
• Conduct reliability and operational readiness assessments for major releases, implementations and system changes, identifying risks and recommending mitigation strategies.
• Design and enhance autonomous operational capabilities, including predictive monitoring, intelligent alerting, automated remediation and self-service operational solutions.
• Collaborate across IT and business teams to optimize application performance, improve service reliability and drive continuous improvement.
• Evaluate and implement emerging AI, automation and observability technologies that accelerate autonomous operations.

What you'll need

• Bachelor's degree in computer science, Information Technology, Engineering, Data Science or a related technical discipline.
• Strong SAP knowledge and experience working with SAP applications and business processes.
• Significant experience supporting and enhancing complex enterprise applications, integrated systems and business-critical technology solutions.
• Strong understanding of Parts applications, integrations, interfaces and business processes.
• Experience analyzing operational telemetry and bringing the insights from that analysis into action.
• Experience developing or implementing AI-powered solutions, intelligent agents, automation frameworks, predictive analytics or data-driven operational capabilities.
• Strong knowledge of monitoring, alerting, observability and operational readiness practices across enterprise technology environments.
• Proven ability to collaborate effectively with application, infrastructure, architecture, project and business teams to deliver reliable and scalable solutions.
• Strong analytical and problem-solving skills, with the ability to investigate complex issues, identify root causes and implement sustainable improvements.
• Experience evaluating and adopting emerging technologies to improve operational efficiency, reliability and business outcomes.
• Excellent verbal and written communication skills, with the ability to translate technical findings into actionable business insights.
• Knowledge of problem solving approaches, tools and techniques for recognizing, anticipating and resolving organizational, operational or process problems.
• Knowledge of advisory methods and ability to advise clients on products, technologies, services and solutions for a specific technology domain.
• Knowledge of application design and architecture principles and practices, and ability to convert business requirements and logical models into a technical application design.
• Knowledge of requirement analysis tools, methods and techniques, and ability to elicit, analyze and record business functional and non-functional requirements.
• Ability to integrate and communicate among applications, databases and technology platforms.
• Knowledge of system and software testing, and ability to design, plan and execute system testing strategies to ensure quality across the system life cycle.
• Knowledge of computer architecture and system software interaction, including operating systems, database management systems, communications protocols, compilers and development tools.
• Ability to anticipate, recognize and resolve technical issues on hardware, software, application or operations.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: Onsite, five days a week.
• Visa sponsorship is not available for this position.