Insights Consultant - MATERNITY COVER - FRENCH speaking

Overview

Manage client accounts for Cision Insights, serving as the main client contact and helping customers achieve value from their insights programmes. This maternity-cover role requires French-speaking client and stakeholder communication.

What you'll do

• Manage a portfolio of client accounts and maintain trusted relationships.
• Understand client objectives, align service expectations, and provide strategic guidance.
• Coordinate internal teams to resolve service, editorial, and contractual issues.
• Support renewals, proposals, statements of work, and contract documentation.
• Identify client risks, retention opportunities, and upsell opportunities.
• Support research, writing, editing, quality checks, and ad-hoc client requests.

What you'll need

• Bachelor’s degree or equivalent experience.
• Strong written and verbal communication skills.
• Experience building relationships and resolving client challenges in a customer-facing environment.
• Strong presentation and stakeholder management skills.
• Strong analytical and problem-solving skills.
• Ability to work independently, prioritise tasks, and seek support when needed.

Nice to have

• Experience in PR, communications, journalism, English, marketing, or a related field.

Details

• Fully remote within the UK.
• Working hours are Monday to Friday, 08:30 to 17:00 UK time.
• Maternity-cover position.
• French-speaking role.