Instructional Designer

Overview

Instructional Designer role creating engaging learning experiences for franchise owners, partners, team members, customers, and other stakeholders.

What you'll do

• Design and develop learning experiences like e-learning modules, instructor-led training, videos, onboarding, job aids, SOPs, and assessments.
• Manage learning content lifecycle from concept through development, review, launch, and continuous improvement.
• Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments tied to learning objectives.
• Use innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video/voice production, and rapid prototyping.
• Collaborate with Product, Operations, Marketing, Technology, and other teams to build training for new products, processes, systems, and initiatives.
• Maintain and update existing training programs as needs evolve.

What you'll need

• 5–10 years of experience in instructional design, learning experience design, training content development, or a similar role.
• Hands-on exposure to the U.S. market when developing learning/training content for U.S. audiences.
• Strong knowledge of instructional design principles, adult learning methodologies, learning objectives, assessments, and learner engagement.
• Experience developing e-learning modules, videos, presentations, facilitator-led training, job aids, SOPs, assessments, and other learning materials.
• Proficiency with modern instructional design, e-learning, multimedia, LMS, video, or content creation tools.
• Ability to use AI thoughtfully while maintaining accuracy, quality, relevance, and sound judgment.
• Ability to collaborate with SMEs and cross-functional teams and drive projects from concept to completion.

Details

• Location: Noida, Uttar Pradesh, India.
• Work mode: 100% remote environment.