Insurance Operations Associate

Overview

Insurance Operations Associate in Accenture's Retirement Solutions practice, handling defined contribution participant-level transactions and servicing for US retirement clients.

What you'll do

• Execute transactional activities such as account creation, account maintenance, fund movements, rollovers, and transfers as per client instructions.
• Perform end to end processing of monetary and non monetary transactions based on scanned forms and system generated requests, ensuring 100 accuracy and adherence to turnaround timelines.
• Verify participant addresses using tools provided by public records system and the United States Postal Service.
• Manage participant level services including money-in processes such as asset transfer, enrollments, record keeping services, account maintenance, IRA contributions, and file processing.
• Solve routine problems, largely through precedent and referral to general guidelines.

What you'll need

• Any Bachelor's degree.
• Experience in the US retirement industry (mandatory).
• 1 to 3 years of experience.
• Open to working in US shifts based on business requirements.
• Good verbal and written communication skills.
• Good typing skills and attention to detail.
• Good time management skills.
• Ability to work independently.

Details

• May require working in rotational shifts and US business hours shifts only, based on operational needs.
• Individual contributor role within a team, with detailed to moderate instruction on daily tasks.