Internal Sales Representative

Overview

Arrow Global Components (AGC) is seeking an Inside Sales Representative to act as a trusted advisor to customers, managing relationships and executing sales strategies to meet revenue and growth targets in electronic component distribution.

What you'll do

• Serve as a trusted advisor to customers, maximizing component and solution opportunities through direct engagement and personalized selling
• Proactively follow up on quotes, gather and respond to competitive information
• Negotiate and close sales to achieve revenue and profitability targets
• Develop and execute strategic sales approaches to gain market share in key segments
• Identify new business opportunities and upsell/cross-sell relevant products and services
• Address customer challenges such as part obsolescence, new product introductions, and supply shortages with tailored solutions
• Build and maintain strong, long-term relationships with customers and suppliers
• Understand customer needs and provide tailored solutions to ensure satisfaction
• Collaborate with internal and external teams, including Account Management and Field Application Engineer team, to maximize selling opportunities
• Develop and execute quote strategies to maximize conversion rates and profitability
• Utilize proprietary quote analytics and automation tools to enhance efficiency
• Track and analyze sales performance, providing insights to improve sales approaches
• Maintain accurate records of customer interactions and sales activities using CRM tools like Salesforce
• Drive and follow through on targeted selling campaigns to boost customer engagement and sales conversions
• Communicate and confirm acceptance of all price increases
• Stay informed about industry trends, competitor activities, and customer needs to refine sales tactics
• Participate in sales training and continuous learning to improve selling skills and product knowledge

What you'll need

• Business fluency in English
• Proven experience in inside sales or a similar role in electronic component distribution
• A proactive and persistent approach to sales execution

Nice to have

• Familiarity with CRM tools like Salesforce and PowerBI

Details

• Location: UK-United Kingdom - Remote
• Employment type: Full time
• You will be given responsibility for a group of existing customers
• Support from the Sales Operations Associate Team for price administration and the Customer Service Team for order backlog administration