Overview
Key Account Specialist role in Castrol (Hyderabad). Accountable for delivering Volume and NSV targets across assigned direct and indirect key accounts.
What you'll do
- Handle assigned direct and indirect key accounts to deliver Volume and NSV targets.
- Manage daily customer and indirect-account operational requirements, including issue resolution and troubleshooting.
- Build and maintain relationships across internal functions for assigned customers and partners, including maintaining a stakeholder/contact map.
- Develop and regularly update account plans for direct and indirect accounts to maintain an opportunity pipeline.
- Act as a single point of contact across Sales, Marketing, Technology, Supply Chain, and channel partners to ensure delivery.
- Conduct business and performance reviews to track KPIs, identify opportunities, and implement corrective actions.
- Ensure compliance with commercial and contractual agreements, including timely renewal/extension of contracts.
What you'll need
- Experience in handling global or regional/trans-national key accounts.
- Credibility as a sales professional.
- Ability to operate at a senior level within customer organizations and handle stakeholders.
- Extensive knowledge and experience of the OEM and Franchised dealer environment.
- Intimate knowledge of the OEM value chain and the global motor industry.
- Bachelor’s (or equivalent) education in engineering (B.Tech).
Details
- Location: Hyderabad, India.
- Travel requirement: up to 75%.
- Remote working: not available for remote working.
Read the full description and apply on the company’s own careers page.
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