KYC Operations Analyst

Overview

An intermediate-level KYC Operations Analyst role responsible for AML monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team, to develop and manage a dedicated internal KYC program at Citi.

What you'll do

• Conduct client profile reviews for customer accounts.
• Review all information and documentation to ensure compliance with local regulation and Citi standards.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.
• Monitor and track KYC records and the Appendix approval process, and assist with action planning for expiring records so that no records are past due.
• Assess risk when business decisions are made, safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations and Policy.
• Escalate, manage and report control issues with transparency.
• Translate direction within the function into actionable steps and ensure effective follow-through.
• Address non-routine situations and practical challenges by applying judgement within scope.
• Ensure processes are implemented consistently and outputs meet expected standards.
• Evaluate business requirements, analyze complex issues and recommend practical, implementable solutions.
• Drive and influence delivery of work within area of responsibility, ensuring progress against timelines and accountability for quality and timelines.
• Provide oversight on execution by reviewing outputs, guiding approach where required and addressing gaps.

What you'll need

• 0-2 years of relevant experience.
• Experience in banking operations, preferably in the client account opening and pre-requirements process.
• Bachelor's degree/University degree or equivalent experience.
• Skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Details

• Location: Mumbai, Maharashtra, India.
• Employment type: Full time.
• Job family: Business KYC (Operations - Services).