KYC Operations Analyst

Overview

KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team, to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

What you'll do

• Conduct client profile reviews for customer accounts.
• Review all information and documentation to ensure compliance with local regulation and Citi standards.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.
• Perform KYC tasks, including monitoring and tracking of KYC records and the Appendix approval process.
• Assist with the development and execution of action planning for expiring records, and ensure records are not past due.
• Appropriately assess risk when business decisions are made, with particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
• Drive compliance with applicable laws, rules and regulations, adhere to Policy, and escalate, manage and report control issues with transparency.
• Support execution of business decisions by translating direction into actionable steps and ensuring effective follow-through.
• Address non-routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope.
• Ensure processes are implemented consistently and outputs meet expected standards.
• Evaluate business requirements by analyzing complex issues and recommending practical, implementable solutions.
• Take ownership of decisions and deliverables within remit, including accountability for quality and timelines.
• Provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps.

What you'll need

• 0-2 years of relevant experience.
• Experience in banking operations, preferably in client account opening and pre-requirements processes.
• Bachelor's degree/University degree or equivalent experience.
• Most relevant skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Details

• Location: Mumbai, Maharashtra, India.
• Time type: Full time.
• Job family: Business KYC (Operations - Services).