KYC Processing Analyst

Overview

Support the end-to-end onboarding of clients by conducting accurate, risk-based KYC and due diligence, independently assessing client information and documentation against KYC policies, regulatory requirements and financial crime controls.

What you'll do

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaborate with teams across the bank to align and integrate operational processes.
• Identify areas for improvement and provide recommendations in operational processes.
• Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identify industry trends and developments to implement best practice in banking operations.
• Participate in projects and initiatives to improve operational efficiency and effectiveness.
• Manage assigned KYC onboarding and review cases from initiation through to completion, in accordance with applicable policies, standards and agreed timescales.
• Review client information and supporting documentation to establish identity, legal status, ownership, control and the nature and purpose of the business relationship.
• Conduct Customer Due Diligence and, where required for individual and entity clients.
• Review complex legal entities and ownership structures, including limited companies, partnerships, trusts, charities and other specialist organisation types.
• Identify and assess relevant risk factors, including Politically Exposed Persons, sanctions, adverse information, high-risk jurisdictions and High-Risk Third Countries.
• Analyse source of wealth, source of funds, business activities, ownership and control information, where required by the applicable risk assessment.
• Ensure that case records, rationale, evidence and decisions are complete, accurate and clearly documented.
• Identify missing, inconsistent or potentially concerning information and undertake the necessary investigation or clarification.
• Escalate complex, ambiguous or higher-risk matters through the appropriate governance and escalation channels.
• Liaise professionally with Front Office, Coverage, Financial Crime, Risk Assessment, Screening and other internal teams to obtain information and progress cases.
• Maintain ownership of individual workloads and proactively manage complex and high-priority cases within target timescales.
• Deliver work with a strong focus on quality, attention to detail and right-first-time outcomes.
• Support quality, productivity and service objectives without compromising regulatory or control requirements.
• Contribute to process improvement by identifying recurring issues, control gaps and opportunities to improve the client and colleague experience.
• Adapt positively to policy, regulatory, process and technology changes and support their implementation within the team.
• Share knowledge and good practice with colleagues to strengthen team capability and consistency.
• Understand and comply with applicable policies, standards, procedures and controls; apply risk-based judgement consistent with KYC and financial crime requirements.
• Protect confidential client and business information and comply with applicable data protection and confidentiality requirements.
• Complete all mandatory training within the required timescales.
• Promptly escalate potential financial crime concerns, risk events, incidents and control failures in accordance with established procedures.
• Maintain a complete and auditable record of analysis, decisions, approvals and supporting evidence.
• Take personal responsibility for the quality and accuracy of work.

What you'll need

• Graduate or postgraduate qualification in any discipline, or equivalent relevant professional experience.
• Strong end-to-end KYC knowledge and relevant operational experience within onboarding, periodic review or client due diligence.
• Experience of managing Low, Medium Risk KYC/OB cases.
• Strong knowledge of Customer Due Diligence requirements.
• Experience of reviewing individual and entity clients, including legal structures, ownership and control arrangements.
• Ability to understand and analyse complex company and organisational structures.
• Knowledge of financial crime risks, including money laundering, sanctions, Politically Exposed Persons and high-risk jurisdictions.
• Understanding of the importance of KYC from regulatory, financial crime, reputational and client-risk perspectives.
• Ability to independently analyse information, classify risk and reach well-supported conclusions.
• Strong analytical and judgement skills, with a high level of accuracy and attention to detail.
• Effective workload and time-management skills, including the ability to manage complex and high-priority tasks within agreed timescales.
• Excellent written and verbal English communication skills.
• Ability to communicate professionally with Front Office and internal stakeholders by email, telephone and other approved channels.
• Strong stakeholder-management and collaborative working skills.
• Ability to identify when a case requires escalation and communicate the concern and supporting rationale clearly.
• Ability to respond positively to changing policies, procedures, priorities and business requirements.

Nice to have

• Relevant KYC, AML, financial crime or compliance qualifications.
• Experience of working within Financial Crime, KYC, AML or client onboarding operations.
• Experience of working with Front Office, Financial Crime, Compliance, Risk or Screening teams.
• Specialist knowledge of complex or higher-risk client types, such as trusts, charitable organisations, nominated entities, defence-related businesses, gaming and gambling businesses, Politically Exposed Persons, and clients connected to high-risk jurisdictions or High-Risk Third Countries.
• Experience of contributing to operational change, control improvement or process-transformation initiatives.

Details

• Location: Gurugram.