Lead Analyst - IT Asset Management ServiceNow Developer

Overview

Lead technical delivery for IT Asset Management, CMDB, and Foundation Data solutions within the ServiceNow platform. Support CSDM initiatives through integrations, customization, automation, and continuous improvement.

What you'll do

• Design and implement ServiceNow data integrations, including ETL and third-party connections.
• Develop form customizations, list views, ACLs, business rules, workflows, and automated data processing.
• Maintain CMDB schema and Foundation Data integrity within the CSDM framework.
• Collaborate with developers and architects to deliver high-quality integrated solutions.
• Participate in roadmap planning, sprint planning, user-story creation, and retrospectives.
• Support Configuration Management and ITIL practices while improving CMDB value.

What you'll need

• At least 8 years of relevant Information Technology experience.
• At least 2 years of ServiceNow development and Workflow Designer experience.
• Experience with JavaScript, HTML, CSS, Glide, AngularJS, PowerShell, REST, or Python.
• Hands-on experience with CMDB, CSDM, IntegrationHub, IRE, Service Mapping, and Data Manager.
• At least 3 years of professional ServiceNow platform implementation experience.
• Working knowledge of SDLC, DevOps, Agile methods, and Jira.
• Any bachelor's degree.

Nice to have

• ServiceNow CSA and CAD certifications.
• ITIL v3 or v4 certification.
• Working knowledge of relational databases, SQL, and GraphQL.

Details

• Employment type: Full time.
• Location: Bengaluru, India.