Lead Infrastructure Engineer (Site Reliability Engineering) – Workplace Technology

Overview

Lead Infrastructure Engineer (SRE) to drive reliability, operational excellence, automation, and service resiliency across the Workplace Technology portfolio.

What you'll do

• Lead reliability and operational support for Workplace Technology platforms serving a global workforce.
• Drive adoption of SRE practices, including service health monitoring, SLOs, SLIs, and operational metrics.
• Lead response and recovery during major incidents by coordinating across technology teams.
• Perform root cause analysis and continuous improvement to improve stability and prevent recurring issues.
• Champion automation, self-healing capabilities, and process simplification to reduce operational toil.
• Build and enhance observability using monitoring, telemetry, logging, and user experience insights.

What you'll need

• 5+ years of experience in Systems Operations, Infrastructure Engineering, Site Reliability Engineering, or Technology Operations.
• Experience supporting large-scale enterprise platforms with global operational responsibilities.
• Strong background in incident management, problem management, and service reliability.
• Proven track record of driving automation and service optimization initiatives.
• Experience supporting critical production environments with high availability and resiliency requirements.
• Strong understanding of SRE principles, operational excellence, and modern support models.

Details

• Location: Bengaluru, India.
• Posting end date: 7 Sep 2026.