Lead System Engineer - M365 & Purview

Overview

Lead the architecture, engineering, security, automation, governance, and support of enterprise Microsoft 365 collaboration and productivity services. Provide Level 3/4 escalation support, drive platform strategy and governance, lead complex technical initiatives, mentor engineers, establish engineering standards, and partner with Security, Infrastructure, Legal, HR, and business stakeholders.

What you'll do

• Own the design, administration, performance, capacity, security, and lifecycle management of Microsoft 365 collaboration and productivity services.
• Maintain platform health, availability, and scalability while leading the resolution of complex incidents and escalations.
• Implement and enhance Microsoft Purview capabilities including Data Loss Prevention (DLP), Information Protection, Sensitivity Labels, Retention, Records Management, and eDiscovery.
• Strengthen data governance and email security controls, including SPF, DKIM, and DMARC.
• Develop and maintain automation solutions using PowerShell, Microsoft Graph, Power Automate, and Azure Automation.
• Drive operational efficiency through process standardization, proactive monitoring, self-service capabilities, and continuous improvement initiatives.
• Support Microsoft 365 Copilot governance, data readiness, secure adoption, use-case enablement, and ongoing optimization.
• Partner with stakeholders to ensure responsible and effective adoption of AI-powered productivity solutions.
• Lead cross-functional projects, architecture reviews, root-cause analysis, platform improvements, and vendor engagements.
• Establish engineering standards, maintain technical documentation, and mentor engineers across the organization.
• Serve as a trusted technical advisor to business, infrastructure, and security stakeholders.

What you'll need

• 8+ years of enterprise IT engineering experience.
• 5+ years of hands-on Microsoft 365 engineering or administration experience.
• Advanced expertise with Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Experience designing, implementing, and supporting enterprise collaboration platforms.
• Microsoft Purview experience including DLP, Information Protection, Retention, Records Management, or eDiscovery.
• Strong PowerShell automation skills.
• Experience with Microsoft Graph, Azure Automation, or Power Automate.
• Knowledge of SMTP routing, mail flow, SPF, DKIM, and DMARC.
• Strong incident management, troubleshooting, root-cause analysis, and problem management experience.
• Proven ability to lead projects, mentor engineers, and communicate with technical and non-technical stakeholders.
• Willingness to participate in scheduled on-call support rotations.

Details

• Location: Hyderabad.
• Scheduled on-call support rotations are required.