Overview
Lead Systems Operations Engineer role supporting systems operations, providing high-level systems consultation and leading large-scale planning of computer systems and network infrastructure.
What you'll do
- Lead complex, broad impact initiatives, including provision of high-level systems consultation for the technology teams.
- Work as a key participant in large-scale planning of computer systems and network infrastructure for the Systems Operations functional area.
- Review and analyze complex technical challenges and escalated support issues related to core business solutions that require in-depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems.
- Make decisions on technical changes and enhancements.
- Consult with the engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives.
- Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals.
What you'll need
- 5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education.
- Hands-on experience supporting UiPath RPA, Power Platform (Power Apps, Power Automate, Power BI), and Alfresco Lightweight Workflow (LWWF) solutions in production environments.
- Strong knowledge of UiPath Orchestrator, Attended/Unattended Robots, HDR/VDI environments, robot scheduling, queues, assets, triggers, and logging frameworks.
- Experience with monitoring and observability tools such as Splunk, AppDynamics, Grafana, and ThousandEyes.
- Experience in automation and scripting using Python, Shell, Perl, and AI-enabled solutions.
- Expertise in ITIL processes, including Incident, Problem, Change, and Service Management.
- Knowledge of IBM MQ Series and enterprise messaging technologies.
- Strong proficiency in Unix/Linux and Windows operating systems.
Nice to have
- Knowledge of IBM MQ Series and enterprise messaging technologies.
Details
- Flexible to work in a rotational support model covering APAC and UK shifts.
- Posting end date: 10 Nov 2026.
Read the full description and apply on the company’s own careers page.