Learning Technologies Specialist

Overview

Ecolab is seeking a Learning Technologies Specialist to administer Learning Technologies, primarily Workday Learning, and provide administrative support to global HR and Learning stakeholders.

What you'll do

• Provide end-to-end support for global HR and Learning stakeholders with Workday Learning and other Learning Technologies.
• Manage cases and prioritize tasks to ensure a high level of service to stakeholders.
• Provide support to troubleshoot technical issues.
• Support system administration processes, including auditing of learning courses, scheduling reports and maintaining critical structures within Workday Learning.
• Identify opportunities and act to continuously improve resource materials, procedures and stakeholder satisfaction.

What you'll need

• Strong aptitude for technology.
• Exceptional interpersonal skills, customer focus and service orientation.
• Experience in Workday Learning and ServiceNow.

Nice to have

• Bachelor's Degree.
• Minimum of 2 years' experience in a Workday Systems Administration, HR or Learning and Development role.
• Ability to quickly learn new technologies to eventually reach the level of subject matter expert.
• Strong focus on providing consistent and measurable service and driving high standards of response to customer support requests.
• Proven ability to streamline processes for efficiency and accuracy.
• Strong attention to detail.
• Highly developed oral and written communication skills.
• Project management experience.
• Knowledge of human resource practices and processes.

Details

• Location: Pune, Maharashtra, India.