Offboarding - Associate 2

Overview

Support the end-to-end offboarding administration for employees who have resigned from State Street, ensuring all tasks are completed accurately and on time. Each individual is assigned a country or group of countries.

What you'll do

• Support all offboarding administration for resigned employees, ensuring completion and accuracy of all tasks.
• Create Task Submission Forms to manage your caseload and ensure all actions are completed as required.
• Track each employee through the end-to-end offboarding lifecycle and ensure all support functions complete their required tasks accurately and timely.
• Produce relieving letters accurately and efficiently.
• Run daily reports from Workday to support required processes.
• Pull together required reports and send to support functions to drive steps of the offboarding process.
• Effectively manage risk by ensuring all critical tasks are completed prior to an employee's last working day.
• Provide guidance and query management to employees and managers throughout the offboarding process.
• Troubleshoot challenges through the end-to-end process and ensure the technology accurately reflects case statuses.
• Identify challenges or delays in the process and highlight these to management.
• Prepare and distribute standard and ad hoc reports within specified guidelines.
• Develop and maintain good working relationships with employees, managers and key stakeholders (IT, Global Security, GHR, Finance, Facilities).
• Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions.
• Gain an understanding of process flows, risk and downstream impact.
• Handle confidential and sensitive information.

What you'll need

• Strong communication and interpersonal skills.
• Strong time management and organizational skills.
• Detail-oriented.
• Fluent English language skills.
• Ability to multitask in a fast-paced environment.
• Ability to exercise diplomacy and discretion.
• Strong customer service skills.
• Proficiency with MS Office Applications.
• Experience working in a fast-paced, demanding environment.

Nice to have

• Degree level education.
• Previous administration experience in a Human Resources environment.

Details

• Location: Hinjewadi, Pune.