Managed Service Sr Analyst,Research Office

Overview

Managed Services Sr Analyst for supporting daily operations of the Research business in a cross-shore team.

What you'll do

• Interpret and help develop initial steps of coverage analysis for protocols.
• Review Notices of Award and ensure alignment with HRS technology.
• Analyze client workflows to identify escalation points.
• Analyze quantitative and qualitative data and communicate synthesized results.
• Support continuous improvement, metric analyses, and report distribution.
• Collaborate on projects by presenting takeaways, updates, and logistics.
• Update workplans to support project execution.

What you'll need

• 2 to 3 years relevant workflow execution or process improvement experience in a team environment.
• A Bachelor's degree is required.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Strong written and verbal English skills.
• Critical thinking, problem-solving, and analytical skills with attention to detail.
• Ability to maintain a 3–4 hr overlap with US Eastern Time.
• Be located in or near Bangalore; role requires working in office.

Nice to have

• Experience within clinical research or sponsored awards.

Details

• Location: Bangalore, India (Outer Ring Road).